Care management

Our care managers are able to oversee healthcare and medical care for you or your loved one.  We can coordinate care with providers, attend appointments, provide appointment reminders, transportation coordination and follow up with family members.   We provide a multitude of support services to promote independence and safety.    

• Coordinate refills
• Pick-up and deliver from the pharmacy
• Set up medications
• Communicate with providers
• Provide up-to-date medication lists
• Safety and reminders

During an emergency, it is important to have someone nearby to help communicate with the person and work with providers to make sure the person is safe, and their directives and wishes are followed.  We provide support when needed.  We can be on-call 24/7 to offer bedside monitoring for hospitalizations, procedures or end-of-life support.

We can be assigned the healthcare power of attorney to ensure that a person's directives and wishes are honored.   

We will advocate for our clients.  This may include medical treatments, care services in senior living, family conflicts or billing issues, or be a support person for surgical procedures. 

We offer:

• Safety, wellness and/or welfare checks 
• Patient's rights advocate
• Abuse or neglect prevention and reporting
• Monitor care services at home or facilities

Doctors may recommend specific treatments or regimens to manage a health condition such as CHF or diabetes.  We can offer education, training, reinforcement, encouragement and reminders.

• Coordinating a discharge from the hospital or rehab/nursing home
• Assist with living arrangements
• Set up home health or hospice services
• Set up medical equipment and supplies
• Fill or refill prescriptions
• Set up phone or TV services
• Assist with screening and interviewing healthcare staff
• Coordinate moving to a higher level of care

We do not directly provide the following services but are happy to provide professional referrals or coordinate and oversee service contracts for these: 

• Coordination of home services
• Housekeeping, landscaping, home maintenance, etc.
• Realtors
• Moving services
• Estate liquidation

• Medical records and Advanced Directives bank: Gather and organize medical records and safekeep documents
• End of life planning
• We assist in creating and updating advance directives, including living wills, healthcare power of attorney, and Do Not Resuscitate (DNR) orders, to ensure that your loved one’s healthcare preferences are clearly outlined and respected.
• We offer a wide range of resources, referrals and information to help families make informed decisions about the future.

Financial Monitoring & Reporting: We monitor financial transactions related to your loved one’s care, ensuring that funds are being used appropriately. Regular reports and updates provide transparency, helping families stay informed about the financial aspects of senior care.

Coordination of Financial Professionals: We collaborate with financial advisors, attorneys, and accountants to provide comprehensive financial services. Our goal is to ensure that all financial aspects of care are integrated into a cohesive plan.